For product managers · 2-minute read
One PM. Problem to pilot-ready B2B product. Every call written down, with a kill switch.
Viraam is the last 2½ minutes of a team's standup: one link in the invite, everyone starts together, and HR has nothing to run. I owned discovery, research, requirements, safety, build and launch.
The whole case, at a glance
Why this problem: the data says reach and proof, not content
Insight: wellness fails on reach and proof, not content. So the product competes on effort-to-start and on a number HR can defend, not on more content.
Three people decide. I designed for each.
Needs: under 3 minutes, standing or seated, nothing to install, nobody watching.
Needs: proof of use, zero admin, no privacy risk under DPDP.
Needs: cost per team-day run, a clear stop rule.
Every bet has a number that kills it
| Hypothesis | Signal | Kill if |
|---|---|---|
| Teams run a 2½-minute close if starting costs nothing | Share of standup days the team starts it, weeks 1–2 | Under 30% by week 2 |
| The habit holds past novelty | Return within 7 days | Under 1 in 5 |
| HR will pay for proof without names | Pilot to paid conversion | HR can't name a decision the report changed |
What I measure, and what I refuse to measure
The incumbent, head-on
| Microsoft Viva Insights | Viraam | |
|---|---|---|
| Who it's for | Each person, privately by design | The team, together |
| Trigger | A personal reminder | The end of a meeting the team already holds |
| Setup | Part of Microsoft 365, admin-managed | One link in the invite, no accounts |
Viva's privacy model protects the individual from the manager, so it cannot create a shared team moment. That structural gap is the wedge.
What I said no to, and why that is the strategy
| Not built | Why |
|---|---|
| Manager or individual view | Kills trust, and adoption with it. The whole bet is "never a person". |
| Leaderboards, streaks, badges | Inflate early numbers, then fail; make the data less honest. |
| Dashboard as the main surface | HR doesn't log in weekly. A Friday email is the retention loop. |
| SSO, HRIS sync, roster upload | Each adds an IT approval. One link needs none. |
| AI by default | Typed text would leave the device. Rules-based by default (~900 phrases, four languages); a company can switch on an AI layer such as Claude with its own key and written opt-in. Safety never depends on the model. |
Three products, one problem. Each changed when evidence showed where it would fail.
- 1 · AIRA → Stillwater: the guidance. A workout companion. People between calls choose by problem ("stiff neck"), not workout type → rebuilt as short desk breaks. My own eval found a keyword list missed 10 of 14 body-pain cases → fixed safety rules no AI can override.
- 2 · Lull → Sukoon: the company layer. HR needs proof and employees fear tracking → team totals only, teams under 10 hidden. A full individual app: type how you feel in English, Hinglish, Hindi or Marathi, get one guided break; an HR view and a week-6 report. Open the Sukoon prototype → (archived as it stood on 30 Oct 2026)
- Where Sukoon would fail. Pre-mortem: a break reminder is already included in many Microsoft 365 plans; anything that relies on people remembering is abandoned (about 3% of wellbeing-app users remain at 30 days); seat pricing sat at par with full HR software.
- 3 · Viraam: the ending. Don't ask anyone to remember. The last 2½ minutes of a standup the team already holds: one link in the invite, everyone starts together, ₹1,499 per team. Every step graded against research; unsupported claims cut, including productivity. Named विराम, the full stop.
Not yet proven: there are no customers. The pilot measures whether teams still run it in week 6.
Risks I know about, and what covers each
- Privacy vs detail. HR gets less granularity than it may ask for. Accepted: detail without trust gets no usage.
- Novelty decay. Weeks 1–2 inflate. The week-3 check-in and 7-day return metric exist for this.
- No clinical review yet. Disclosed on the safety page; required before any paid pilot.
- Single founder. Pilots capped at six teams.
Next 90 days: ends in a decision, not a roadmap
- Weeks 1–3. 20 HR conversations; one change from the top objection.
- Weeks 4–9. First 6-week pilot, measured against the kill criteria above.
- Week 10+. Kill, pivot, or price. Decided by the numbers, written up here.